Contact-form test script

JNS Digital Solutions

Updated: 2026-09-13

Companion guide: https://www.jnsdigitalsolutions.com/guides/contact-form-checklist

Agree on a test inbox or approved test submission first. Never include real customer data in this test record.

Form URL / environment / tester: ____________________

[ ] Every field has a visible label

[ ] Optional fields are marked and unnecessary fields removed

[ ] Empty submission gives useful field-level guidance

[ ] Invalid email gives a specific correction

[ ] Valid entries survive other validation errors

[ ] Phone layout and keyboard navigation are usable

[ ] Sending state discourages duplicate submission

[ ] Safe failure-state test completed with developer

[ ] Valid test reached the correct inbox or system

[ ] Reply path and responder ownership checked

[ ] Analytics events do not contain inquiry contents

Failure | reproduction steps | owner: ____________________

Free to use and adapt for your business. No email or review is required.

Planning aid only. No guarantee of rankings, traffic or legal compliance. Keep credentials and private customer information out of this worksheet.